Delays with demographic scoring of new records

Incident Report for MadKudu

Postmortem

Incident caused by the network outage in AWS - Oregon.

Posted Sep 19, 2023 - 02:04 PDT

Resolved

This incident has been resolved.

Posted Sep 18, 2023 - 15:23 PDT

Investigating

Our infrastructure is experiencing delays in realtime demographic scoring of new records. Our team has been notified and is looking into the issue

Posted Sep 18, 2023 - 15:21 PDT

This incident affected: Realtime scoring.