Public API is returning 504

Incident Report for MadKudu

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 08:51 PST

Monitoring

The fix has been deployed and the error rate dropped significantly. We are monitoring the systems to ensure stability.

Posted Dec 10, 2024 - 06:36 PST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2024 - 06:28 PST

Identified

The AWS region where the public API is hosted is having issues. We are redeploying the instances.

Posted Dec 10, 2024 - 06:28 PST

This incident affected: api.madkudu.com and app.madkudu.com.